Complaint Weekend - United Airlines
Jan. 18th, 2015 02:07 pm![[identity profile]](https://www.dreamwidth.org/img/silk/identity/openid.png){kind=small}
noluck-boston.livejournal.com posting in ![[community profile]](https://www.dreamwidth.org/img/silk/identity/community.png){kind=small}
vintageadsI bet you have a story about United?
My United story is about cancelled flights.
I was booked on a business trip to Chicago. The reservation had me flying home to Boston at 6 pm. They cancelled that flight and re-booked me for 6 am. That did not work as I had meetings all day. They refused to re-booked be on another flight with out charging me the re-booking fee of $35. Why should I have to pay? Its their fault? After 3 calls to their telephone orations in India, I just went to the airport the night before and got it all squared away. I happen to live next to the airport.
While at the airport they were calling my house to tell me they cancelled my morning flight out of Boston to Chicago and that I was now booked on a 5 am flight. Thanks United!
After other problems with that reservation, I had just about had it with United. The final straw was when I got my bank statement and saw they charged me $35 each time I called their useless help line. Mind you that they never actually changed my reservation on the phone. Now I had to fight those charges too!
Never again!
My United story is about cancelled flights.
I was booked on a business trip to Chicago. The reservation had me flying home to Boston at 6 pm. They cancelled that flight and re-booked me for 6 am. That did not work as I had meetings all day. They refused to re-booked be on another flight with out charging me the re-booking fee of $35. Why should I have to pay? Its their fault? After 3 calls to their telephone orations in India, I just went to the airport the night before and got it all squared away. I happen to live next to the airport.
While at the airport they were calling my house to tell me they cancelled my morning flight out of Boston to Chicago and that I was now booked on a 5 am flight. Thanks United!
After other problems with that reservation, I had just about had it with United. The final straw was when I got my bank statement and saw they charged me $35 each time I called their useless help line. Mind you that they never actually changed my reservation on the phone. Now I had to fight those charges too!
Never again!
![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}